How to Log in To the Svetek Support Portal

Make sure your company has been configured with access to this portal (check with your manager). 
Navigate to https://support.svetek.com and click on "Sing In" link

If this is not your first time signing in, select your login name, otherwise choose "User another account"

And follow the prompts

When logged in, you'll see your initials in place of "Sign In" button:

Go to the "Tickets" section and create a new ticket or comment on the old one ("HelpDesk" department is usually the one to use when submitting a ticket, unless you were directed to use another department):

 

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