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Telephony, VoiP, chat and other communication issues (including Skype, Teams, Slack, etc.)Troubleshooting
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Recent Articles
How To Manage M365 Group Membership
Login to http://mail.office365.com with a user account who is an owner or administrator of a group 2. Access the website - https://outlook.office365.com/ecp/ 3. In the Options page, click on groups. 4. The Groups page shows the Groups the user is a ...RDWEB or RDC Connection Error
When a Windows user tries to connect to a remote desktop via RDWEB (remote desktop web) or RDC (remote desktop) client, he might get an error similar to the ones below. The reason for that is Windows tries to authenticate via a non-password ...MS Office for Mosaiq
If a user changes on a computer and a new user starts to use a Mosaiq application (Citrix-based), Mosaiq may attempt to open an MS Word document on a user's PC. If a user is not signed in to the MS Office, it might generate an error. To resolve, ...How to Log in To the Svetek Support Portal
Make sure your company has been configured with access to this portal (check with your manager). Navigate to https://support.svetek.com and click on "Sing In" link If this is not your first time signing in, select your login name, otherwise choose ...Commenting as a Company on Someone's Facebook Page
When your account has been added as an administrator to a corporate page, instead of a personal comment, you can leave a company comment or reply. To do so, make sure you switch your viewing mode from personal to company (items 1 and 2 in the ...
Popular Articles
Skype For Business - Polycom VoiP Phone Log-In Procedure
1. To log in to your Skype (Teams) account from Skype-enabled Polycom phone (VVX 600 is used in this example), please follow the steps below: Click “Sign In” option to get to the screen with two sign-in options 1. Select “Web Sign-in”. ...How to add company holidays in MS Teams
Once permissions are in place, In the Microsoft Teams admin center, go to Org-wide settings > Holidays. https://admin.teams.microsoft.com/company-wide-settings/holidays Select New holiday. Enter a name for the holiday. Select Add new date. Under ...Radiation Clinic Troubleshooting Protocol
Client VMI error or communication issues on Sequencer Run ping command from the affected system If ping fails or latency is higher than 50ms, submit a ticket Close Mosaiq and run ClientLoader on desktop, Relaunch Mosaiq Restart Sequencer computer ...OneDrive Office collaboration feature causes Excel to stop responding
In some cases Excel freezes for 10-15 minutes when opening files in OneDrive. Disable Office Collaboration in OneDrive feature until Microsoft fixes it (uncheck "Use Office application to sync Office files that I open):Azure Multi-Factor Authentication Setup Procedure
Azure Portal MFA Blade Account Lockout Number of MFA denials to trigger account lockout - 5 Minutes until account lockout counter is reset - 15 Minutes until account is automatically unblocked - 15 Fraud Alert Allow users to ...